Variabl
Variabl

Terms and Conditions

TERMS OF USE

Last Updated: January 19, 2026

This Terms of Use Agreement (the "Agreement" or "Terms") is a legally binding contract between you ("User", "you", or "your") and Variabl Financial Technologies Private Limited (referred to as "Variabl", "Company", "we", "us", or "our"), a company incorporated under the Companies Act, 2013, having its registered office at No. 731, 7th Cross Rd, 3 Block, Koramangala, Bengaluru, Karnataka 560034.

The Company has a wholly owned subsidiary, Variabl Investment Adviser Private Limited, which is in the process of applying for a SEBI Registration as a Registered Investment Adviser.

These Terms govern your use of and access to the website www.variabl.in, mobile applications, and any related services (collectively, the "Platform"). By accessing, browsing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

These Terms are an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures.

If you do not agree to these Terms, please do not access or use the Platform. Your continued use of the Platform constitutes your acceptance of these Terms and any modifications thereto.

1. About the Platform and Services

1.1 Overview

Variabl is a comprehensive financial operating system designed specifically for India's independent professionals, including freelancers, creators, consultants, gig workers, and solopreneurs. The Platform provides integrated solutions for financial management, compliance, and growth.

1.2 Services Offered

The Platform provides the following services (collectively, "Services"):

  • Income tracking and management across multiple clients and payment sources
  • GST compliance and return filing assistance
  • Tax planning and Income Tax Return (ITR) filing services
  • Invoice generation and management with GST compliance
  • Expense tracking and categorization
  • Financial reporting and analytics
  • Client and contract management tools
  • Payment collection and reconciliation
  • TDS tracking and compliance
  • Any other services as may be introduced on the Platform from time to time

1.3 Third-Party Services

Certain services on the Platform may be provided through third-party partners, including but not limited to payment gateways, banking partners, GST Suvidha Providers (GSPs), and other service providers. Your use of such third-party services is subject to their respective terms and conditions.

2. Eligibility

You are eligible to use the Platform if:

  • You are at least 18 years of age. If acting as a guardian on behalf of a minor, you have the necessary authority to register and transact on their behalf
  • You are of legal age to form a binding contract and are not barred from receiving services under applicable Indian laws
  • You are competent to enter into legally binding contracts under the Indian Contract Act, 1872
  • You provide true, accurate, current, and complete information during registration
  • You agree to abide by these Terms and all applicable laws and regulations

The Company reserves the right to refuse access to the Platform to new users, or suspend/terminate existing users who have violated these Terms or applicable laws.

You confirm that any funds you invest or transact through the Platform are from your own legitimate sources and are remitted through approved banking channels.

3. License and Permitted Use

Subject to your compliance with these Terms and payment of applicable fees, Variabl grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and Services for your personal or professional financial management purposes.

This License permits you to:

  • Access the Platform via www.variabl.in or authorized mobile applications
  • Use the Services for preparing and filing your tax returns
  • Generate invoices, track income and expenses, and manage your financial records

The Services may not be used for providing financial, tax, or investment advisory services to third parties unless you are separately authorized and registered to do so under applicable laws.

4. Restrictions

You are prohibited from, directly or indirectly:

  • Redistributing, selling, renting, loaning, or transferring the Platform or Services to any third party
  • Using the Platform for any purpose other than its intended use or for the benefit of unauthorized third parties
  • Making the Platform available on an application service provider, outsourcing, or service bureau basis
  • Duplicating, copying, or reproducing the Platform through any means
  • Removing any proprietary notices, labels, or marks from the Platform
  • Attempting to derive source code, reverse engineer, decompile, or disassemble the Platform
  • Disabling or circumventing any access controls or security features
  • Using automated scripts, bots, or similar tools to access the Platform
  • Uploading viruses, malware, or any malicious code
  • Interfering with the Platform's security or operation
  • Using the Platform for any illegal activity or to violate any laws
  • Impersonating any person or entity or misrepresenting your affiliation
  • Collecting personal information of other users without authorization

Any breach of these restrictions shall be your responsibility, and Variabl reserves all rights not expressly granted herein.

5. User Account and Security

5.1 Account Registration

To access certain Services, you must create an account by providing accurate information including but not limited to:

  • Full legal name and contact details
  • Permanent Account Number (PAN)
  • GST Identification Number (GSTIN), if applicable
  • Bank account details
  • KYC documents as required by applicable regulations
  • Any other information necessary for service provision

5.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach
  • Implementing reasonable security precautions for your devices and networks

Variabl shall not be liable for any loss arising from unauthorized use of your account due to your failure to maintain security.

6. GST Suvidha Provider Services

The Platform may provide access to GST System through authorized GST Suvidha Providers (GSPs). By using these services, you agree that:

  • You will be subject to the terms and conditions of GSTN
  • GSTN has sole discretion to accept or reject data transmitted through the Platform
  • You will comply with all GSTN guidelines and GST portal terms
  • Neither Variabl nor GSTN shall be liable for any failure or delay caused by network issues, system failures, or other technical errors
  • GSTN authorities have the right to audit your records
  • The Company will maintain transaction records as required by applicable laws

7. Tax Filing Services

7.1 User Responsibilities

You are responsible for:

  • Providing accurate and complete data for ITR filing
  • Reviewing and confirming the summary before filing
  • Verifying information in AIS, TIS, and Form 26AS
  • Retaining acknowledgment and confirmation details

7.2 Limitations

Variabl is not liable for:

  • Errors resulting from incorrect or incomplete data provided by you
  • Demands resulting from changes in CBDT rules and guidelines
  • Discrepancies between filed returns and government records if you have not verified this information
  • Penalties arising from data omitted or incorrectly provided by you

Our liability is limited to re-filing, revising, or submitting rectification requests within CBDT timelines, where applicable.

7.3 DIY Plans

Self-service (DIY) plans do not include manual review or professional verification. Expert-assisted plans must be purchased separately for such services.

8. Fees and Payments

The Company reserves the right to charge fees for Services. Fee details are available on the Platform and may be modified with reasonable notice.

  • All fees are exclusive of applicable taxes unless stated otherwise
  • Non-payment may result in suspension or termination of Services
  • Refunds are subject to our Refund Policy as published on the Platform

8.1 Payment Processing

Payments are processed through authorized payment gateways. We shall not be liable for any loss arising from declined transactions, technical failures, or issues with third-party payment processors.

9. Refund Policy

9.1 Tax Filing Services

Once our team has reviewed your tax summary and provided assisted advice through any communication channel (call, email, chat, or otherwise), a refund will not be granted.

9.2 Subscription Services

Subscription fees are non-refundable unless otherwise specified in the specific subscription terms.

10. Intellectual Property Rights

Variabl and its licensors own all rights, title, and interest in the Platform, including all intellectual property rights. This includes but is not limited to:

  • Trademarks, service marks, logos, and trade names
  • Copyrighted content, software, and code
  • Patents and trade secrets
  • Design elements and user interfaces

Your use of the Platform does not grant you any ownership interest. You may not:

  • Copy, modify, or create derivative works
  • Decompile, reverse engineer, or attempt to derive source code
  • Use our trademarks without prior written consent
  • Remove or alter any proprietary notices

11. Privacy and Data Protection

Your use of the Platform is subject to our Privacy Policy available at [PRIVACY POLICY URL]. By using the Platform, you consent to:

  • Collection and processing of your personal and financial information
  • Sharing of information with regulatory authorities, tax departments, and authorized third parties
  • Storage of your data in accordance with applicable laws
  • Use of your data to improve our Services

You grant us the right to use, process, and store your data for providing Services, complying with legal requirements, and improving our Platform.

12. Communication Policy

By using the Platform, you consent to receive communications from us through:

  • Email notifications
  • SMS alerts
  • WhatsApp messages
  • Push notifications
  • Phone calls

These communications may include service updates, promotional offers, compliance reminders, and other relevant information.

You grant Variabl permission to contact you even if your number is registered on DND/NDNC. You will not hold Variabl liable under TRAI regulations for such communications.

13. Disclaimer of Warranties

THE PLATFORM AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VARIABL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties regarding accuracy, reliability, or completeness of information
  • Warranties regarding uninterrupted or error-free service

We do not warrant that:

  • The Platform will meet your specific requirements
  • The Platform will be available at all times without interruption
  • Any errors will be corrected
  • The Platform is free from viruses or harmful components

The Services are general tools to assist with your financial management and do not replace your obligation to exercise independent judgment or seek professional advice where appropriate.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VARIABL SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages arising from unauthorized access to your account
  • Damages arising from third-party services or content
  • Damages arising from system failures, downtime, or technical errors
  • Damages arising from government portal failures or regulatory delays

Our total liability for any claims arising from or related to these Terms or your use of the Platform shall not exceed the fees paid by you to us in the twelve (12) months preceding the claim.

These limitations apply regardless of the legal theory on which the claim is based.

15. Indemnification

You agree to indemnify, defend, and hold harmless Variabl and its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your breach of these Terms
  • Your violation of any applicable laws or regulations
  • Your misuse of the Platform or Services
  • Any inaccurate or false information provided by you
  • Your infringement of third-party rights
  • Any claims by third parties arising from your use of the Platform

16. Termination

Variabl may suspend or terminate your access to the Platform:

  • If you breach these Terms
  • If required by law or regulatory authorities
  • For extended periods of account inactivity
  • At our sole discretion with reasonable notice

Upon termination:

  • Your license to use the Platform is immediately revoked
  • You must cease all use of the Platform
  • Provisions that by their nature should survive will remain in effect
  • You remain liable for any obligations incurred prior to termination

17. Dispute Resolution

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

17.2 Arbitration

Any disputes arising from these Terms shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall:

  • Be conducted in Bengaluru, India
  • Be presided over by a sole arbitrator appointed by Variabl
  • Be conducted in English
  • Be kept confidential by both parties

The arbitrator's decision shall be final and binding.

17.3 Jurisdiction

Subject to the arbitration clause above, courts in Bengaluru, India shall have exclusive jurisdiction over any matters arising from these Terms.

17.4 Limitation on Claims

In case of disputes related to tax filing services, Variabl's liability for compensation shall be strictly limited to the amount paid for the specific service in question.

18. General Provisions

18.1 Entire Agreement

These Terms, together with the Privacy Policy and any service-specific terms, constitute the entire agreement between you and Variabl regarding the Platform and Services.

18.2 Amendments

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Platform. Your continued use after such changes constitutes acceptance of the modified Terms.

18.3 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18.4 Waiver

Our failure to enforce any provision shall not constitute a waiver of our right to enforce that provision in the future.

18.5 Assignment

You may not assign your rights under these Terms without our prior written consent. We may assign our rights to any affiliate or successor entity.

18.6 Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including acts of God, natural disasters, war, terrorism, riots, government actions, pandemics, or failures of third-party systems.

18.7 Relationship

Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship between you and Variabl.

19. Grievance Redressal

For any grievances, complaints, or questions regarding these Terms or our Services, please contact:

  • Grievance Officer
  • Name: Pranay Gupta
  • Address: No. 731, 7th Cross Rd, 3 Block, Koramangala, Bengaluru, Karnataka 560034
  • Email: grievance@variabl.in
  • Phone: +91 8884044446

We will acknowledge your grievance within 48 hours and endeavor to resolve it within 30 days of receipt.

Acknowledgment

By clicking "I Agree" or by accessing and using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

You further acknowledge that:

  • You have the legal capacity to enter into this Agreement
  • You are not relying on any representations not contained in these Terms
  • You have had the opportunity to seek independent legal advice
  • These Terms constitute a valid and binding agreement